Help FAQ

About HappySpeedy

Deals and Rewards

Delivery

Placing an Order

Products

What is HappySpeedy?

HappySpeedy is the fastest online shopping experience. The moment you place an order, it is immediately packaged in our Instant Gratification Center and sent to your location. A professionally trained and vetted HappySpeedy driver will deliver the entire order to your door in about 30-60 minutes.

What is the HappyDeal?

The HappyDeal is a special limited time only deal. You can view the HappyDeal here. Just add the applicable products to your cart and enter the HappyDeal coupon code at checkout, and voila! Please note that the HappyDeal cannot be used with other coupon codes.

What are HappyBucks?

Every order you place earns cash back known as HappyBucks. You can see your HappyBucks values when you view your account. There are two types of HappyBucks; regular and limited. Regular HappyBucks are earned with every order and can be used as credit for any product in our store. Limited HappyBucks cannot be used to purchase tobacco products or used in any order containing tobacco products.

How can I track my delivery?

When your order is the next stop on your driver's route, you will receive a text notification with the ability to track your driver in real-time. You will also receive a second text notification when the driver is nearby your address and ready to make the delivery to you.

Where is my order?

You will receive a text notification with from us with the ability to track your driver in real-time when your order is the next stop on your driver's route. You can also visit the support page and send a request to one of our HappySpeedy team members and they would be glad to assist you.

Do you deliver to me?

We deliver to nearly all of Metro Boston and Cambridge. See if we deliver to you by entering your address here. If we do not deliver to your neighborhood yet, please make a request and we will let you know when we cover your area.

How long does it take to make a delivery?

We are located in Watertown and give accurate time estimates throughout the order process. In most cases orders arrive in under an hour, but sometimes they can take longer due to traffic or weather.

What is the cost to place an order?

There is a $15 order minimum and a delivery fee; for most areas it is $2.95. The delivery fee is not a tip paid to your driver. Please reward your driver for excellent service.

What payment methods do you accept?

We accept Visa, Mastercard, Discover, American Express, and Cash.

Tobacco products

Tobacco and tobacco related products require a valid ID upon delivery. The legal age of delivery for these products is 21 years of age or older. Attention Watertown customers; all tobacco delivery to Watertown residents has been suspended until further notice.

How do you keep your products at the proper temperature during delivery?

We use commercial-grade ice packs and specially designed bags to keep your products in perfect condition.